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Frequently Asked Questions

Do you offer free shipping?+

Yes — free shipping is available on all orders within the United States. There is no minimum purchase required.

How long does delivery take?+

Orders are processed within 1-2 business days. Standard delivery typically takes 3-7 business days depending on your location within the United States.

Can I personalize a gift?+

Yes! Several of our products can be personalized, including star map prints, leather wallets, and birthstone necklaces. Check the product page for personalization options.

What is your return policy?+

We accept returns within 30 days of delivery for unused items in their original packaging. Personalized items may have different return eligibility. See our Return & Refund Policy for full details.

Do you ship internationally?+

Currently, we ship only within the United States. We are working on expanding to additional countries.

What payment methods do you accept?+

We accept Visa, Mastercard, American Express, and PayPal. All payments are processed securely through our SSL-encrypted checkout system.

How do I track my order?+

Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website.

Can I cancel or change my order?+

Orders can be cancelled within 12 hours of placement. Contact us immediately at info@i-gifty.com or +1 (559) 485-8830. After 12 hours, the order may have already been processed.

How do I contact customer support?+

You can reach us by phone at +1 (559) 485-8830 (Monday-Friday, 9 AM - 5 PM EST) or by email at info@i-gifty.com. We respond to all inquiries within 24 business hours.

Do you offer gift wrapping?+

Many of our products come in gift-ready packaging. Check the product images for packaging details. The chocolate truffles, for example, arrive in an elegant gift box with gold accents.